Support and Maintenance

We offer monthly maintenance service and support to businesses with any range of technological needs. Our monthly service is the most cost efficient way for your business to keep your network and computers running smoothly. Network security, server maintenance, data protection, and computer setup, whatever the problem, we take care of it for you so that you don’t have to worry. You can afford the peace of mind, when it comes to any technology issue, that we will be there to take care of you, whenever you need us.

Our process to help you has been developed over years of helping other businesses, and we know it will help you as well. We break it down into four simple steps. First step is requirements analysis, where we research your needs and goals. Second step is implementation of the solutions. Third step is the evaluation of the solutions, and the final step is the support and maintenance of the solutions.

So what exactly can we “implement” for your business. We provide service to your business through web development, networking and server support, and data protection. We setup and maintain your network, manage your email and hosting, setup and manage information systems, and provide mobile device syncing. We provide peace of mind through automatic and remote backups, protected file sharing, as well as monitoring network security and emergency repair and restore. This list can go on and on…

We are passionate about providing you with the best solutions for your business, because our mission is to empower people through technology!

Special Projects

If you need help with a special project, such as emergency or disaster recovery, Leetzone is here to help you as well. We have the tools and capabilities to help with any technology problem that a business could have, no matter how big or small. Whether are working relationship be short or long term, we will be dedicated to solving your problem and meeting your needs in every way possible. Through our guidance we offer you the best solutions in the quickest time that will help your business run much more efficiently.

Diagnosis and Repair

Has your computer started running slowly on you and you’re not quite sure why? Have you experienced the ever dreaded blue screen of DEATH? Is your computer just flat out not turning on? At Leetzone, we can diagnose the problem in your computer thats causing these problems, whether it be a hardware malfunction, or a sneaky virus. We know the tests to run to figure out whats giving you grief. And then we fix it!

Virus Removal and Prevention

Viruses on the internet today come in all shapes, sizes, and degrees of deceptiveness. At Leetzone, we’ve seen way too many and know exactly how to exterminate these unwanted bugs that are causing you and your computer distress. Viruses, trojans, worms, malware, spyware, adware, anyware, and anytime we have the tools and know how to clean your computer and help protect your computer from future infections.

Data Protection

Wondering about backing up your photos and documents in your home just in case, but have no idea where to start? Leetzone can help you back up all of your data from any computer so that you have those photos and documents no matter what happens to your computer. We understand that some things just can’t be replaced, so we’re there to help back up or encrypt anything that you want protected for the future.

Home Network Setup

So you’re interested in setting up wireless internet and printing in your house, because you’re tired of all the hassles with cables and printers etc, but you’re confused about the best place to start? Setting up a home network can be a daunting task, but here at Leetzone, we make it worry free and painless. We can set up your new router, establish network security, and can create a wireless printing hub for your home. This creates synergy in your household, and we all know how cool synergy is right?

Programs and Accessories

Need assistance installing new software on your computer? Curious about updates for your existing software but don’t know where to start? Tired of your current email account, but unsure about getting a new one set up and losing your contacts? At Leetzone, we are software specialists, capable of helping and troubleshooting through any program or email situation. Software installation, software updates, personal email set up, email forwarding and contacts backup are just a few awesome ways that we can help you keep your life running smoothly.

Upgrades

Not only are we software specialists, but we know a thing or twenty about the hardware of a computer. Our hardware honchos are experts at computer upgrades and construction to boost the performance of your computer. Wanna make your computer wicked fast? We can help you pick out the RAM you need and install it for you so your computer will run faster than a Kenyan! From processors to power supplies, we have the technical savvy to help you with all of your upgrades.

New Computer Setup

Buying a new computer and you find yourself lost in a sea information and not sure what you need to know? We can assist you in your purchase decision based on what your specific needs are, and not what the sales guy wants to sell to you. Already have a computer and need help setting it up on your network, with virus protection and data backup, and a printer. No problems there, as we can integrate your new computer quickly into your household for maximum SYNERGY!!! (We love using that word) We take the worry and confusion out of the process so you can have fun with your newest toy.

Interested in pricing?

Check out our handy dandy pricing chart to catch a glimpse of what we offer. Custom pricing and packages are always available, just shoot us an email or give us a call!

  Btn-table-signup Btn-table-signup Btn-table-signup
Included On-site Technical Support None* 8 hours 16 hours
Hourly Rate for Additional On-site service $200/hr $150/hr $120/hr
Included 24×7 Help Desk Remote Support Incidents per Month None 2 per month 4 per month
Hourly Rate for Additional Remote Support $125/hr $90/hr $75/hr
Network Monitoring Checkmark Checkmark
Email & Exchange Support Checkmark Checkmark
Web Hosting & Maintenance Optional* Checkmark Checkmark
Off-site Encrypted Data Backup Optional* Checkmark Checkmark
All prices are USD Btn-table-signup Btn-table-signup Btn-table-signup