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|---|---|---|---|
| Included On-site Technical Support | None* | 8 hours | 16 hours |
| Hourly Rate for Additional On-site service | $200/hr | $150/hr | $120/hr |
| Included 24×7 Help Desk Remote Support Incidents per Month | None | 2 per month | 4 per month |
| Hourly Rate for Additional Remote Support | $125/hr | $90/hr | $75/hr |
| Network Monitoring |  |
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| Email & Exchange Support | |
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| Web Hosting & Maintenance | Optional* | |
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| Off-site Encrypted Data Backup | Optional* | |
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| All prices are USD | |
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